Privacy Policy for VPN GALAXY

Effective Date: 04.05.2023

This Privacy Policy describes how VPN GALAXY ("we," "us," or "our") collects, uses, shares, and protects the personal information of users ("you" or "your") who use our VPN application (the "Application"). We are committed to protecting your privacy and ensuring the security of your personal information. By using our Application, you consent to the practices described in this Privacy Policy.

Information We Collect

1.1 Personal Information:

We may collect certain personal information that you provide to us voluntarily, such as:

Contact information (e.g., name, email address) when you create an account or contact us for support.

Payment information (e.g., credit card details) to process subscription payments.

Usage data (e.g., IP addresses, timestamps) to monitor and improve the performance of our servers and services.

1.2 Non-Personal Information:

We may also collect non-personal information about your use of the Application, including:

Device information (e.g., device type, operating system, browser type) to optimize and troubleshoot the Application.

Aggregated data (e.g., traffic patterns, user demographics) to analyze trends and improve our services.

Use of Information

2.1 Personal Information:

We may use your personal information for the following purposes:

To provide and maintain our VPN services.

To process and fulfill your subscription orders.

To communicate with you, respond to your inquiries, and provide customer support.

To send you updates, newsletters, and promotional materials (you can opt-out at any time).

To enforce our terms of service and prevent fraudulent or unauthorized use of the Application.

2.2 Non-Personal Information:

We may use non-personal information for statistical, analytical, and research purposes, including:

Monitoring and improving the performance and security of our servers and services.

Enhancing and optimizing the user experience.

Analyzing trends, usage patterns, and user demographics.

Information Sharing

3.1 Service Providers:

We may engage trusted third-party service providers to assist us in delivering our services and supporting our operations. These providers may have access to your personal information but are obligated to keep it confidential and use it only for the purposes specified by us.

3.2 Legal Requirements:

We may disclose your personal information if required to do so by law or if we believe that such disclosure is necessary to:

Comply with a legal obligation or a governmental request.

Protect and defend our rights or property.

Prevent or investigate possible wrongdoing in connection with the Application.

Protect the personal safety of users of the Application or the public.

3.3 Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Data Security

We implement reasonable security measures to protect the confidentiality, integrity, and availability of your personal information. However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee the absolute security of your personal information.

Third-Party Links and Services

Our Application may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of those third-party websites or services. We encourage you to read the privacy policies of those third parties as their practices may differ from ours.

Children's Privacy

Our Application is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected information from a child under 13, please contact us immediately, and we will take steps to delete such information.

International Data Transfers

If you access the Application from outside the country where our servers are located, your personal information may be transferred to and processed in countries that may have different data protection laws than your country of residence. By using the Application, you consent to the transfer of your personal information to countries outside of your country of residence.

Changes to this Privacy Policy

We reserve the right to modify or update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other appropriate communication channels. Your continued use of the Application after the effective date of the updated Privacy Policy constitutes your acceptance of the revised terms.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at support@vpn-galaxy.net.

Please remember that this is just a sample Privacy Policy, and you should tailor it to suit your specific needs and legal requirements. It's always a good idea to seek legal advice to ensure compliance with applicable laws and regulations.